Privacy Policy
This website (Site), which provides the SERVICE, is operated by Intuition Education Australia (ABN 56 114 031 784) (we, our or us).
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Intu AI website (https://ai.intu.com.au). We handle Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms of Use, which is accessible at https://ai.intu.com.au/terms, unless otherwise defined in this Privacy Policy.
Information Collection and Use
To provide the Service we collect certain personally identifiable information, including your name, email
address, date of birth, and school year, together with the work you submit for marking or study and your
interactions with our learning tools. We collect a student’s date of birth solely to determine their age
and apply age-appropriate protections (see “Children’s Privacy” below); it is stored encrypted and is never
visible to teachers or staff. We collect a student’s school year to show them the right subjects and
content for their level. We use this information to provide, personalise, and improve the Service, and to keep
it safe and age-appropriate.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser
sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet
Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit,
the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent
to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either
accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our
cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information.
The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose
or use the information for any other purpose.
AI Processing
Intu AI is an AI-powered learning service. To generate tutoring responses, marking, quizzes and study materials,
the text and files you submit (such as questions, answers and uploaded work), together with your first name and
school year for personalisation, are processed by third-party artificial-intelligence providers, including
Anthropic and Google. If you choose to use a speaking feature, your voice recordings are transcribed by
OpenAI. To keep the Service safe, the text you
submit to our chat features is also screened by a content-moderation provider (OpenAI). These are processing
services accessed via their APIs; we do not permit your information to be used to train their models. We share
only what is necessary to perform these functions.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable
means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage
is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site.
Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy
of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices
of any third-party sites or services.
Children’s Privacy
Intu AI is designed for school students, including children under 13. We collect a student’s date of birth to
determine their age and apply age-appropriate protections. Students under 13 use Intu AI in a limited mode:
they can use study tools, quizzes and practice exams, but chat-based tutoring (Ask) and the AI study coach are
disabled for them. For students under 13 we collect only what is needed to provide the Service (name, email,
date of birth, school year, and the work they submit for marking or study); a student’s date of birth is stored
encrypted and is never visible to teachers or staff. Where required, we seek the consent of a parent or guardian
for a child’s use of the Service. A parent or guardian may request access to, correction of, or deletion of their
child’s Personal Information at any time by contacting us at privacy@intu.com.au.
Data Retention
We retain Personal Information only for as long as is necessary to provide the Service and for legitimate
educational, legal and safeguarding purposes, after which it is deleted or de-identified.
Accessing and Correcting Your Information
Under the Australian Privacy Principles you may request access to the Personal Information we hold about you, ask
us to correct it, or ask us to delete it. To make a request, or to raise a privacy concern, contact us at
privacy@intu.com.au. You may also complain to the Office of the Australian Information Commissioner (OAIC).
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes.
We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately,
after they are posted on this page.