Terms of Use

Welcome to Intu AI. This website (Site) is operated by Intuition Education Australia PTY LTD (ABN 56 114 031 784) (we, our or us).

Consent: By accessing and/or using our Site, you agree to these terms of use (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

Variations: We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

Subscriptions, billing, renewals, cancellation and refunds: Intu AI Standard is available as a monthly or yearly auto-renewable subscription. Before purchase, we show the subscription name, the services included, the full price that will be charged and the billing period. Store prices are displayed in the currency and at the price supplied by the customer’s billing provider for their storefront.

The free seven-day Intu AI trial is managed by us, requires no payment method and does not automatically convert to a paid subscription. Billing starts only if a user deliberately chooses a paid plan and confirms the purchase with the applicable billing provider. If a user chooses a web subscription during an active trial, the secure checkout shows the first billing date before confirmation.

Web subscriptions: Web subscriptions are processed through our disclosed secure payment provider. The checkout shows the payment method, total price, billing period and first billing date before confirmation. The subscription then renews automatically for the same billing period at the disclosed price unless cancelled before the next renewal. A customer can cancel from the Intu AI Account > Subscription screen. Cancelling stops future renewals and access ordinarily continues until the end of the current paid period. Billing or refund requests can be sent to hello@intu.com.au and are handled subject to applicable law.

Apple App Store subscriptions: Subscriptions purchased in the iOS app are billed by Apple through the customer’s Apple Account when the purchase is confirmed. They renew automatically for the same billing period at the displayed price unless cancelled at least 24 hours before the current period ends. Apple may provide notice or request consent when required for a price change.

A customer can manage or cancel an Apple-billed subscription at any time in Settings > their name > Subscriptions on their Apple device. Cancelling stops future renewals. Unless Apple issues a refund, access ordinarily continues until the end of the current paid period. Instructions are available at https://support.apple.com/en-au/118428.

Refund requests for App Store purchases are submitted to Apple at https://reportaproblem.apple.com. Eligibility is determined by Apple under its policies and applicable law. Apple’s standard Licensed Application End User License Agreement also applies to the iOS app and is available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

Google Play subscriptions: Google Play purchasing is not currently offered in Intu AI. If it becomes available, subscriptions purchased in the Android app will be billed to the customer’s Google Play account when confirmed and at the beginning of each billing cycle. They will renew automatically for the disclosed billing period and price unless cancelled. Uninstalling the app will not cancel a subscription.

A customer will be able to manage or cancel a Google Play-billed subscription through Google Play > profile > Payments & subscriptions > Subscriptions or at https://play.google.com/store/account/subscriptions. Cancelling will stop future renewals and access will ordinarily continue until the end of the current paid period. Google Play refund eligibility varies by purchase, timing, payment method and location; its policy is available at https://support.google.com/googleplay/answer/2479637. Customers may also contact hello@intu.com.au for purchase support.

Australian and New Zealand consumers retain their rights under applicable consumer-protection laws. Nothing in these Terms excludes, restricts or modifies a guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Licence to use our Site: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.

Prohibited conduct: You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):

anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual’s consent) or any other legal rights;
using our Site to defame, harass, threaten, menace or offend any person;
interfering with any user using our Site;
tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;
using our Site to send unsolicited email messages; or
facilitating or assisting a third party to do any of the above acts.

Exclusion of competitors: You are prohibited from using our Site, including the Content, in any way that competes with our business.

No commercial use: Our Site is for your personal, non-commercial use only. You must not use our Site, or any of the Content, for commercial purposes, including any advertising or advertising revenue generation activity on your own website or any other platform, without obtaining a licence to do so from us.

Information: The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not:

copy or use, in whole or in part, any Content;
reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or
breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

User Content: You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on our Site. By making available any User Content on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.

You agree that you are solely responsible for all User Content that you make available on or through our Site. You represent and warrant that:

you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and
neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

Warranties and disclaimers: To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;
access will be uninterrupted, error-free or free from viruses; or
our Site will be secure.

You read, use and act on our Site and the Content at your own risk.

Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

Jurisdiction: Your use of our Site and these Terms are governed by the laws of New South Wales. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts. Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

Last update: 21 August 2026